Knowing the platform
| By David Smith
There are three variables of audio within the virtual classroom - telephony only, VoIP (Voice over Internet Protocol - computer audio) or the combination of both telephony and VoIP.
To achieve a successful learning event, you will need to understand the parameters of each, whether you are attending a virtual session yourself or supporting others.
This checklist outlines all the questions you will need to have the answers to ahead of your virtual learning event.